STATEMENT ON THE PROTECTION OF PERSONAL DATA

1. REASONS FOR COLLECTION AND STORAGE OF PERSONAL DATA AND LAWS GOVERNING THEIR PROCESSING

1.1. Confirmation and completion of the order creates a contractual relationship between the user (hereinafter: the buyer) and the company.   By confirming and subsequently completing the order on the website www.cz.pruvida.co, the buyer accepts the terms of personal data protection, as well as the general terms and conditions of the company. At the same time, he declares that he has read them and agrees with them. The processing of personal data is permitted by law if it is necessary for the conclusion of a contractual relationship or if it is conditioned by the legitimate claim of their administrator. Furthermore, it is possible after receiving the express consent of the person to whom it belongs. The company  to which the tax number was assigned  (hereinafter: the company) is the administrator of the personal data it obtains as part of internet sales. The company protects all data obtained in this way in accordance with Regulation (EU) No. 2016/679 of the European Parliament and Council of April 27, 2016 on the protection of persons with regard to the processing of personal data and on the free movement of such data, which was replaced by Directive 95/46/EC (hereinafter: GDPR), and according to other legally binding requirements.

2. PROCESSING OF PERSONAL DATA FOR THE PURPOSE OF DRAWING UP THE AGREEMENT AND FOR ITS ENTRY INTO FORCE

2.1. The contractual relationship between the company and the buyer is established upon completion of the order in the online store. The buyer will provide the following information about himself: name, surname, address (street, zip code and city) and email address. When sending the order, fill in these data in the fields marked with an asterisk (*) (hereafter: mandatory data). The order becomes valid only after filling in these data, without which it cannot be processed. In the event that the buyer does not provide the company with his data, or in the event that these data do not correspond to reality, the company reserves the right not to grant the buyer any rights or benefits.

2.2. The company is not obliged to verify the personal data it receives from the customer in any way. The same applies to the identity of this customer. In the event that the company encounters discrepancies in the customer’s order, it is entitled to ask the customer to provide proof of identity. The company reserves the right to verify data from each order.

2.3. The company requires this data from the customer in order to provide the rights that arise from the conclusion of the contractual relationship.

2.4. By entering into a contractual relationship, the buyer gives the company the right to share the personal data he filled out in the order with other contractual partners of the company. It uses them together with these partners for marketing purposes. Depending on the data from the contractual relationship existing between the buyer and the company, the buyer receives notifications about benefits, new functions and special offers that may be of interest to him. All this according to point 3.3. of this statement.

2.5. The processing of personal data from the questionnaire, as well as point 2.4., is governed by point b) of the first paragraph of Article 6 of the GDPR. In the event that personal data are processed based on the consent of the person concerned, their processing is governed by point a) of the first paragraph of Article 6 of the GDPR.

3. PROCESSING OF PERSONAL DATA FOR DIRECT MARKETING PURPOSES

3.1. The buyer has the right to fill in additional information in the questionnaire that is not marked as mandatory.

3.2. If the buyer ticks in the questionnaire before sending the order that he wishes to receive notifications about benefits, new functions and offers from the company, the company will process all data from the questionnaire. The same applies to the data obtained by analyzing the purchase process, which is described in point 2.4.

This data may include information about the time the order was shipped, the products the buyer purchased, the benefits the buyer actually uses, and the price of the product or products.

The company has the right to use the data collected in this way for the purpose of sending notifications about the products offered. This data is collected and processed for direct marketing purposes. This is done on the basis of the consent of the buyer or, in the case that it is a legal activity of the company, on the basis of applicable laws. Data relating to satisfaction with the order, which the buyer provides to the company, is processed by the company only for the purpose of verifying the satisfaction of its customers with the given order. Thanks to this, it is able to monitor the quality of the products offered.

3.3. The content of notifications sent by companies depends on individual campaigns. The company reserves the right to decide on the given campaign. Special offers can apply to existing products, new products and related products. If the offers and benefits that are published in these notices do not correspond to the buyer’s ideas, the company is not responsible for this.

3.4. In the event that to process personal data from the form and the data mentioned in point 2.4. occurs on the basis of the express consent of the buyer, this is done on the basis of point b) of the first paragraph of Article 6 of the GDPR. The company’s regulations also allow personal data to be processed on the basis of its legitimate interest. In such a case, the processing is governed by point f) of the first paragraph of Article 6 of the GDPR. The company’s legitimate interest is the processing of data for advertising purposes and for market research.

4. PROTECTION OF PERSONAL DATA AND CUSTOMER RIGHTS

4.1. Every buyer has the right to ask the company for access to his personal data. He can also request their correction, deletion or restriction of their processing. In the event that they also meet the applicable legal conditions, they may also request the transfer of this data. You still have the right to withdraw your consent to the processing of your personal data, for the purposes for which you previously gave this consent. With regard to the processing of personal data based on the legitimate interest of the company, he can object to it.

4.2. Right to withdraw consent

The buyer has the right to partially or fully withdraw his consent to the use of data, which he agreed to in the form. At the same time, they may request that these data are not used either temporarily or permanently. Data processing that took place before the withdrawal of consent is still lawful. The given withdrawal of consent does not in any way affect the contractual relationship that exists between the two parties.

4.3. Right of access

The person to whom the data that forms the basis for the contractual relationship applies also has the right to ask the company that processes his data for access to this data. This can happen either by viewing or providing a copy of the given data. This person also has the right to the following information: purpose of processing, types of personal data, users or categories of users with whom this data will be shared, expected period for which personal data will be kept or the criteria according to which this period is determined, the existence the right to request the data manager to correct, delete or limit their processing, the existence of the right to object to this processing, information on the right to submit a request to the Information Commissioner. The company is obliged to provide this person with a copy of their personal data that it processes. In the event that the buyer requests additional copies of this data, the company reserves the right to charge the corresponding administrative fee. If the buyer requests information regarding his personal data by e-mail, in most cases he will also receive a response

4.4. Right to rectification

The buyer has the right to request the correction or addition of missing or incorrect personal data. If he wants to do so, he is obliged to provide the company with a statement on the additional provision of personal data, which he sends to.

4.5. Right to erasure (“right to be forgotten”)

The buyer has the right to request the deletion of his personal data, if they are no longer needed for the purposes for which they were collected or processed; if their processing is illegal; if the buyer objects to their processing and withdraws his consent to this processing; if the law or other regulation so states. In the event that the Company receives such a request, it will evaluate the technologies available and the cost of retrieval and will make every effort to contact all persons who have the data and forward the data deletion request to them. At the same time, it asks them to delete links to this data or to delete their copies of this data. Exceptions are cases where the processing of this data is necessary from the point of view of freedom of expression and information, the fulfillment of legal obligations or for enforcing legal requirements or defending against them.

4.6. Right to restriction of processing

The buyer to whom the personal data relates has the right to restrict the processing of such data in the event that he has objections regarding the accuracy of the data; in the event that he does not seek the deletion of data whose processing is illegal, but requests the limitation of such processing; if he needs this data to enforce legal requirements or defend against them, and if this data is no longer needed for the purposes for which it was collected; if he filed an objection to data processing, until it is possible to prove whether the company has the right to continue with data processing or not.

4.7. The obligation to notify the buyer of the correction or deletion of personal data and the restriction of their processing

The company has the obligation to notify each user with whom it has shared the customer’s personal data, in the event that such data needs to be modified, deleted or their processing restricted. Exceptions are cases where the company is unable to do so or cases that require a disproportionate effort. If the buyer requests it, the company will provide him with a list of individual users.

4.8. Right to transfer data

The buyer has the right to receive his personal data from the company in a structured, commonly used and machine-readable form. At the same time, he has the right to transfer this data to another administrator, without the company preventing him from doing so in any way. If it is technically possible, the buyer also has the right to have the data forwarded directly to another administrator.

4.9. In the event that personal data is processed based on the legitimate interest of the company, the buyer has the right to object to the temporary or permanent processing of such data for direct marketing purposes. If he does so, the company will stop processing his personal data for these purposes. Filing this objection does not in any way affect the other rights that flow from the general terms and conditions and from the conditions that arise from the conclusion of the contractual relationship between the two parties. The exception is the case where the buyer withdraws from the contract within the statutory period.

5. METHOD OF EXECUTION OF RIGHTS

5.1. After the conclusion of the contractual relationship, the buyer begins to exercise all his rights regarding the protection of personal data. At the same time, he agrees to the processing of this data for direct marketing purposes. The buyer also has the right to request access to his data, to request the restriction of their processing, to correct or delete them, to transfer them and to file an objection and withdraw his consent to their processing, in the following ways: in writing to the address orally  at the branch company, where his statement will be recorded, or by email to the address info@pruvida.com

5.2. The company processes the request within 15 days and lets the buyer know how it has assessed it, either in writing or by email. He reserves 15 (fifteen) days from receipt of the request to change the dates. In the event that the buyer’s request is not additionally substantiated or in the event that it is excessive, the company reserves the right to reject it.

5.3. Every buyer or user whose personal data is concerned has the right to raise an objection with the Information Commissioner if he believes that the processing of his data does not comply with the applicable regulations.

6. USERS OF PERSONAL DATA

6.1. Ljubljana  Slovenia does not share personal data of buyers and users with third parties. Exceptions are: external suppliers who process data only on behalf of and for the company, according to the instructions provided by the company and under its supervision (e.g. advertising agencies) and according to the rules established in the general terms and conditions, according to the rules of national authorities or according to the rules of public figures in the event that a written request is received.

6.2. In the case of providing personal data to contractual processors or other users, the company undertakes to share the data only with users who guarantee the protection of this data.

7. PERIOD FOR WHICH PERSONAL DATA IS KEPT

7.1. The company stores personal data for the duration of the contractual relationship. Optional data is kept until it is needed to achieve the purpose for which it was collected. If personal data needs to be stored for a longer period of time due to processing a legal request, receiving a legal obligation or from the order of a competent authority, the company reserves the right to store the data until it fulfills its obligations.

7.2. After the period for keeping personal data has expired, the company will destroy all collected data.

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